FAQ | Frequently Asked Questions

Here are answers to some of the most common questions. If your question is not listed, please feel free to contact us.

How much weight can the tandem carry?

A STÆRK tandem is designed to handle a load of up to 200 kilograms, which typically includes both riders and luggage. However, for heavier individuals, we recommend using a suspension seatpost if available and having the spoke tension checked regularly. Please note that additional weight may result in longer braking distances.

Is folding the tandem easy?

Yes, folding the tandem can be done in three simple steps. It's a good idea to practice a few times. The steps are explained in the manual, and your dealer will also demonstrate them to you.

Does the folding system make the bike less strong or stable?

No, the frame of your STÆRK tandem is not inferior to other frames. In fact, it's even sturdier due to the additional reinforcement provided by the special double hinges. The strength is ensured by the use of these unique double hinges. Additionally, the frame won't fold suddenly during riding because multiple steps are required.

Does the tandem fit on all car racks?

No, but most racks can be adapted. Please check with your dealer to see if this is possible with your rack. You can find a rack that is perfect for transporting your tandem here.

How far can I ride with a full battery?

Answering this question is already challenging for regular electric bikes, and it's even more complex for tandems. Your range can vary widely based on factors such as the level of assistance, both riders' pedaling efforts, terrain, elevation changes, and weather conditions. However, as a general rule of thumb, you can expect a range of between 40 and 100 kilometers with a fully charged battery.

How much luggage can I carry on the STÆRK?

The MIK carrier that comes standard can handle 27 kg of luggage. However, it's generally better to distribute weight evenly across the entire bike. If you need to carry a lot of luggage, such as on a bike vacation, consider using a front carrier as well.

Is it easy to get on and off the tandem?

Your STÆRK tandem has a relatively low step-over height. It's a good idea to practice getting on and off. The saddle heights can be adjusted to ensure the most comfortable fit for you. Remember, you spend less time getting on and off than you do riding. If you find it challenging to start pedaling because you can't reach the ground easily, we recommend using a special seatpost: the E10 adjustable seatpost provides the flexibility to start with the saddle low and raise it for riding.

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Subject to errors, no rights or guarantees can be attained from the information on this site. Specifications and prices may be adjusted without prior notice. Due to the scarcity of parts in the market there may be instances where different parts need to be used or sudden price changes may occur.