Service and Warranty

When you purchase your STÆRK tandem, you are investing in quality. However, this doesn't mean that there won't be any maintenance required. That's why STÆRK collaborates with dealers who provide service. These dealers are certified bicycle mechanics who know their trade. They will ensure your STÆRK is fully assembled and adjusted to fit you perfectly.

We recommend bringing your bike back to your dealer for its first service check after approximately 500 kilometers. The first service is crucial because new bikes may have components settling in. Stretching and play can occur, so readjustment is essential. Your bike will be brought back to top condition and lubricated during this service.

If, despite the good care, there is an issue with your STÆRK, do not hesitate to return to your dealer. They will determine whether it involves a broken or malfunctioning component that qualifies for warranty coverage.

You have a 2-year warranty on the components (excluding wear and tear parts) and an impressive 10-year warranty on the frame and folding mechanism.

© STÆRK 2022

Subject to errors, no rights or guarantees can be attained from the information on this site. Specifications and prices may be adjusted without prior notice. Due to the scarcity of parts in the market there may be instances where different parts need to be used or sudden price changes may occur.